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FAQ

FREQUENTLY ASKED QUESTIONS



ABBREVIATIONS and ICONS Used in Product Descriptions:

ISBN: International Standard Book Number (a reference number for booksellers).

Trade: This denotes a product whose subject matter is for mass appeal. Also denotes a different discount structure for booksellers.

GOP: Gates of Prayer
GOR: Gates of Repentance

opt: optional
Ps: Psalm(s)
Reh: Rehearsal
Solo: Solo voice

S: Soprano voice
A: Alto voice
T: Tenor voice
B: Bass voice
Bari: Baritone voice
keyb: keyboard

Languages :
H: Hebrew
E: English
G: German
L: Ladino
I: Italian
Y: Yiddish
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CONTACT : URJ Books and Music

URJ Press, Transcontinental Music Publications or Sounds Write Productions

URJ Books and Music
633 Third Avenue, 7th Floor
New York, NY 10017-6778
Telephone: 212.650.4120
Fax: 212.650.4119
E-mail: info@URJBooksandMusic.com

Customer Service Hours: Mon - Thurs 9am-5pm, Fri 9am - 4pm

We are closed for major Jewish Holidays.

I am a freelance copy editor, proofreader or illustrator and I am interested in working with the URJ Press.
Please email your request to press@urj.org

I have a great idea for a book. What do I do?
Please fill out and email or fax a New Book Proposal form.

I have specific questions about one of your products.
Please email your request to†info@URJBooksandMusic.com

I would love to set up a book fair.
Please email your request to†info@URJBooksandMusic.com

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CONTACT : Union for Reform Judaism

633 Third Avenue
New York, NY 10017-6778
212.650.4000

Where can I learn about CHAI and MITKADEM?
A wealth of information, including sample lessons and great tools for your classroom, can be found at chai.urj.org and the Mitkadem website.


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CREDIT and CREDIT CARDS

Billing institutions to establish a credit account:
To establish a credit account for your institution, please contact us with credit and bank references. Individuals cannot be billed.

Credit and Collection
At its discretion the Union of Reform Judaism may opt not to ship to customers who have a balance outstanding beyond six months. To arrange for payment terms please contact us.

Customers with a credit balance may have that credit applied to other invoices or request a refund. At its discretion URJ may opt out a credit balance at the end of six months if no affirmative contact has been received.

Credit Cards

We accept Visa, MasterCard, and American Express.

CVV2/CID
CVV2 are the 3 or 4 digit numbers on your card that allow us to verify that you are indeed the owner of your card and have it in your hand to place a transaction. This allows us to prevent fraud and keep your card number safe. For MasterCard/Visa cards, your 3-digit CVV2 number is written on the back of your card on the signature stripe - if it is unreadable, please call us to place an order. For American Express cards, your CVV2 number is on the front of your card, in the 4 digit preprinted (non-raised) numbers to the left of your (raised) credit card numbers.

I represent a Judaica shop or bookstore and am interested in carrying your products.
To establish a credit account for your institution, please contact us with credit and bank references. Individuals cannot be billed.

Wholesale or Bulk Ordering:
If you are a wholesale or bulk purchase customer, please contact us to place your order.

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MUSIC

Listening to MP3 Audio Files
The file you have selected requires MP3 software to play. Your computer may already have this software installed but if you find that these files do not play for you, you will need to download an MP3 player, which may be found at iTunes (Free - MacOS and Windows).

My congregation wants to record a CD of our Shabbat music.
Please see A Brief Guide to Copyright Legalities in our RESOURCES section

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PAYMENTS

Direct Payments for URJ Books and Music, URJ Press, or Transcontinental Music† should be sent to:

Union for Reform Judaism
P.O. Box 933364
Atlanta, GA 31193

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PRICING


Prices are subject to change without notice.

URJ member congregations in good standing are eligible for a 15% discount on most items. Special values, previously discounted items, e-books, MP3s, and CDs are not discounted. Volume discounts are available for selected items. Call 212-650-4120 for details.

Due to rising production costs, prices of some URJ Press titles will be increasing effective August 15, 2014.

Examples:
Category Current 8/15/2014
Certificates - Single $2.65 $2.95
Certificates - Double $5.75 $5.95
CHAI Curriculum Workbooks $7.45 $7.95
Chaverim B'Ivrit $9.45 $9.95
Mitkadem Curriculum Ramot $7.99 $8.99
Mitkadem Digital $5.99 $6.99
Parashat HaShavua $13.95 $14.95
The Torah, A Modern Commentary $60.00 $64.95
The Torah, A Women's Commentay $75.00 $79.95

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PRODUCTS


What types of products does the URJ Books and Music Department publish?
We publish books, CD's and sheet music on topics of interest to those interested in Judaism.

How do I put more than 50 of a specific item in my shopping cart?
During the checkout process you may change the quantity.

How do I submit music to be considered for publication? Click here for instructions.

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RETURNS

What if I need to return my order?
Returns must be made within 90 days. All products must be in saleable condition. Items that have been superseded by new editions or that are discontinued will not be accepted for credit. Used or damaged merchandise cannot be accepted for refund. Unless you are returning the product(s) as a result of a URJ Press error, URJ Press is not responsible for shipping charges on returns. Returns may be subject to a re-stocking charge.† All returns must be accompanied by a copy of the invoice and once received, we will credit your account.We reserve the right to reject returned merchandise that does not meet the proper requirements.

Ship returns directly to:
URJ Press/Transcontinental/Sounds Write
Attn: Returns
1650 Bluegrass Lakes Parkway
Alpharetta, GA 30004

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SHIPPING

Transit Times
UPS GROUND shipping will arrive from our Atlanta warehouse based on your location. (Business days for East Coast 3-5, Mid-West 4-6, West Coast 5-7).

EXPEDITED SHIPPING OPTIONS:

2ND DAY will arrive 3 business days after the order is entered.

NEXT DAY will arrive 2 days after the order is entered.

The extra day includes the time for our warehouse to pick and pack your order. If faster service is needed, please contact us by phone to place the order. Please note that any order entered after business hours will be treated as if it were entered the following day. Please note that we do NOT ship to P.O. boxes.

UPS (Trackable) vs USPS (Not Trackable):† If USPS shipping is chosen, we do not have the ability to track the shipment if lost, and therefore we recommend UPS as the preferred method of shipment.† URJ Books and Music is not responsible for lost or delayed shipments.

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SUBSCRIPTION PLANS

What is the URJ PRESS EMeS Plan?
Our Educational Materials Subscription Plan is a win-win situation for you and your congregation/institution. Once your school or library joins, you will automatically receive a single advance copy of each new URJ Press educational item published, including: Textbooks; Workbooks Teacher's Guides Supplementary Reading. What's more, with the EMeS PLAN, you get them at a 34 percent discount and they are fully guaranteed and returnable should you not want them. You get to save time and money for each and every book that you receive through the Plan

  • Receive all new URJ Press books and other educational materials as soon as they are available
  • Fantastic savings: 34 percent off list price on every title
  • No dues. No fees. No annoying backordering. No chance of missing an important new book, and NO RISK.
  • Satisfaction guaranteed
  • Fully returnable†

Click here to sign up for EMeS Subscription Plan

What is Transcontinental Music's BRiT plan?
Books and Recordings from Transcontinental Music (a Jewish music subscription plan)
Be the first to receive all Transcontinental book and recording releases - at a special discount Once you join, you will automatically receive a single copy of each new Transcontinental Music book or recording There are NO additional fees, NO risk involved, NO catch.

  • Never miss an important CD or Songbook
  • Keep your collection or library effortlessly up-to-date
  • Receive all new Transcontinental Music book and recording releases at a 30 percent discount.
  • You may return any item within 30 days if you desire

Click here to sign up for BRiT Subscription Plan

What is Transcontinental Music's TeNOR plan?
TWO LARGE PACKAGES every year - one every six months - of hot-off-the-press Jewish choral music from TMP. Each package includes 20 - 25 new works of sheet music
DISCOUNTS for subscribers only
Helps you STAY UP-TO-DATE with ideas for your repertoire and library
Perfect for synagogues, churches and middle school, high school and university choral programs which hold multicultural concerts or that perform religious music
The TeNOR Plan not only includes liturgical/worship music, but also traditional and contemporary Jewish folk music.
Low annual fee of only $70.00

Click here to sign up for TeNOR Subscription Plan

NOTES:†

TRANSCONTINENTALíS EXTRAORDINARY NEW OCTAVI RELEASES (TENOR)

Our choral subscription (TENOR) is sent out twice a year as a ďresource packetĒ for your congregationís music library.† Of the 20 pieces we usually include, most cantors/music directors usually find several pieces they wish to order multiple copies of (for their volunteer childrenís and adult choirs).† The others they keep in the library, building that congregationís resources.† The music resources stay at each congregation for future cantors/soloists/music directors.

We donít accept returns from the TENOR plan or credit back copies.† They are highly discounted and sent as single copies.† The shipping charges (back and forth) are usually more than the cost of the music.† You may wish to offer items you cannot use to a cantor colleague or local public high school choral director (for their choral concerts).

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TAXES

Sales Taxes, if required by your jurisdiction, will be added to your final purchase price.† The tax may not show up on your URJ Books and Music invoice but will be included on your credit card statement.

Sales Tax applies in the following states:†
CA, DC, FL, GA, IL, IN, MA, MI, MO, MS, NJ, NY, OH, PA, TN, TX, WA, WI†

Tax exempt organizations must submit the appropriate valid tax exemption form or resale certificate to†info@URJBooksandMusic.com or fax 212-650-4119.

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Upcoming Events:
December 11, 2013
Biennial 2013
Most Popular Items:
Haftarah Commentary, The

Warehouse Sale! Formerly $50.00. No other discounts apply.

The Haftarah Commentary is a comprehensive new translation of the weekly selections from the Prophets and Writings, complete with meticulously cantillated Hebrew text, commentary and translations, essays, gleanings from sources modern and ancient, notes, glossary, bibliography, and additional selections for use as alternatives to the traditional haftarot. To insure the accuracy and accessibility of the new volume, consulting editor S. David Sperling, a professor of Hebrew at Hebrew Union College-Jewish Institute of Religion, reviewed the entire text and commentary.

Look what they're saying about The Haftarah Commentary:

"Eminently useful."--Rabbi Harold M. Schulweis, Valley Beth Shalom, Encino, CA

"A first-class, actually world-class, volume."--David Noel Freedman, Editor, Anchor Bible Dictionary

"The goal is to entice people into reading the Bible."--Gustav Niebuhr, The New York Times

Learn More
My Jewish World: An Early Childhood Music Curriculum (Book/CD set)

Music can be a wonderfully effective teaching tool for preschool aged children. My Jewish World guides teachers through the process of introducing and utilizing song in the classroom to teach Jewish values.

In her comprehensive and easy to follow book, Judy Caplan Ginsburgh includes twenty-six songs, religious and secular, that will help to facilitate an environment of fun and learning. Each song addresses important Jewish concepts and many use Hebrew words and prayers. Judy provides comments, activities, and creative ideas, specific for each song, which can be used in the classroom to learn about being Jewish every day. The importance of saying the Sh'ma each morning, learning the Hebrew words for colors, understanding body parts, and the value of cooperation are only some of the Jewish concepts touched on in the book.

In addition, Judy Ginsburgh includes a list of suggested books for many of the topics. These books help to reinforce and expand the lessons laid out in the curriculum.

With a helpful glossary of Hebrew and Yiddish terms and the companion music CD, My Jewish World is a wonderful guide to making music significant in the Jewish classroom.

Learn More
Heads and Tales: Stories of the Sages to Enlighten Our Minds

Rabbi Edwin Goldberg's new book Heads and Tales: Stories from the Sages to Enlighten our Minds brings age-old tales to life once more. Designed as an introduction to the art of reading rabbinic literature, Heads and Tales opens the door to the creative genius of the rabbis of long ago.

Using this carefully selected collection of stories, Heads and Tales will help instill a love of Jewish stories, while also helping students gain the skills needed to be critical readers of these traditional stories. In addition, these stories demonstrate that the issues that concerned our ancestors in past generations are similar or are the same as those that concern us today. The tales found in the book, while they may have been written in years gone by, remain most relevant.

  • Perfect introduction to traditional text study
  • Texts provided in both Hebrew and English
  • Discussion questions included
  • Insightful commentary on each story
  • Well-suited for high school or adult education classes

Learn More
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